Legal notice


LEGAL NOTICE - “www.waitinglist.es”

Object

Anyone that accesses this website acquired the “user” condition and accepts, by such, the terms and conditions contained here. The user agrees to use the website according to the law and also respecting the other conditions of use contained in the page, in force at all times. Unless otherwise provided, the use of the www.waitinglist.es website will be free, without prejudice to the cost of connection through the corresponding telecommunication network used by the user to access it.

Website Duration

The planned duration of the operation of the website, including its services and applications, is indefinite. However, WAITINGLIST S.L. reserves the right to interrupt, suspend or terminate those services unilaterally and without prior notice, without prejudice to the fact that, when reasonably possible, WAITINGLIST S.L. will warn in advance of those interruptions in the website’s operation and the services that it includes. WAITINGLIST S.L., as often as it judges necessary, could modify unilaterally and without prior notice the structure and the design of the website, like modify or eliminate its conditions for access or use.

Use of the Website, Its Services and Content

WAITINGLIST S.L. undertakes to make a correct use of this website, of its services and content, without contravening to fundamental rights, current laws, good faith, generally accepted uses, public order and the particular conditions of some services. It is forbidden any use for illegal purposes or that violates the rights of WAITINGLIST S.L., its owners or a third party, or that, in any way, harms the normal operations of the website or any computer device or documents of any type in those computers.
  • Respect of the content (information, texts, graphics, audio or video files, photos, designs, etc.). It is especially forbidden to:
    • Reproduce, distribute or modify by any way its public communication without the prior authorization from the legal owners and that it is legal to do so;
    • Erase or modify the copyright and other data identifying the reservation of rights of WAITINGLIST S.L. or of its owners, of the fingerprints or any other technical means for its recognition;
    • Intent to get the content of the website by a method different from those available to the users or to those usually used on the network, provided that the latter do not cause any damage to the website of WAITINGLIST S.L.;
    • Send messages or to send mass mailing of emails not requested or accepted by their recipients. The users or third parties harmed by the reception of non-desired messages may notify WAITINGLIST S.L. by sending a message to the following email address: correonodeseado@waitinglist.es;
    • Also, it is forbidden to use mailing lists or to make available to third parties the data received from those lists, to carry out activities mentioned before.
  • Respect of the site, the user undertakes particularly not to transmit or broadcast to third parties any information, data, content, messages, graphics, drawings, audio or video files, photos, recording, software and, in general, any material that:
    • Introduces or promotes criminal, denigratory, defamatory, violent actions or, in general, contrary to the law, generally accepted morals and good customs, or public order; or allows access to products, elements, messages or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs, or public order;
    • Is false, ambiguous, inexact, exaggerated or extemporaneous, misleading about its object or the intentions of the communicator;
    • Is a third-party intellectual or industrial property, without being previously allowed to do so;
    • Violates third-party trade secrets or violates the regulations on the secrecy of communications;
    • Undermines, in any way, the reputation of WAITINGLIST S.L. or others, or constitutes, where appropriate, illicit, misleading or unfair advertising, and, in general, unfair competition;
    • Integrates viruses or other physical or electronic elements that could damage or prevent the normal operations of the network, or of the systems or equipment of WAITINGLIST S.L. or others, or that could damage electronic documents or files stored in those devices;
    • Contains HTML tags, different from those explicitly allowed by WAITINGLIST S.L.

Intellectual Property

The contents of the webpage, except all the information expressly provided by the establishments being part of the program, including both the textual and graphical contents, like photos, are the exclusive property of WAITINGLIST S.L., without the exploitation rights that exist, or may exist, on said contents are considered assigned to the user. All the trademarks, trade names or distinctive signs that appear on the website are the property of WAITINGLIST S.L., except for the trademarks, trade names or distinctive signs belonging to the establishments being part of the program; therefore, their total or partial reproduction or its use is prohibited without proper authorization. The legitimacy of the intellectual or industrial property rights corresponding to the contents provided by the member establishments is their own responsibility.

Exclusion of Guarantees and Responsibility.

Unless it was directly mentioned, WAITINGLIST S.L. does not provide any guarantee nor is responsible for the damages and prejudices of any nature that could be caused by:
  • The lack of completeness, relevance, timeliness, maintenance and correct operation of the services or contents of the website;
  • The non-fulfillment of the users’ expectations regarding the website or its contents;
  • The existence of virus or damageable programs in the contents that could change the computer system, the electronic documents or the stored files of the user;
  • Receiving, getting, storing or broadcasting by the users of the contents, as its illicit, negligent, fraudulent use, contrary to these conditions, good faith, generally accepted uses or public order of the information on the website, or its contents, by users;
  • WAITINGLIST S.L. does not guarantee privacy and security in the website’s use and its services and, in particular, does not guarantee that third parties, without its consent, cannot be informed of the circumstances of the use that users make of the website and its services;
  • The lack of legality, quality, reliability, usefulness and non-compliance, delay in compliance or defective compliance (delays, accidents, theft or loss) by third parties of their obligations or commitments in relation to the services provided to users and reflected on the website;
  • The non-compliance with law, moral, generally accepted good customs or the public order because of the transmission, diffusion or intention of the contents of the website;
  • The execution of acts of unfair competition and illegal advertising or the infringement of intellectual or industrial property rights, business secrets, contractual commitments of any kind of rights to honor, personal or family privacy and image, of the property rights and of any other nature belonging to a third party because of the transmission, diffusion, storage, making available, reception, or getting the contents of the website.
The changes that constantly occur on the website are based on public sources for reference, so WAITINGLIST S.L. does not guarantee their total accuracy.

User responsibility for damages

The user will be exclusively responsible for the use of the website, extended to the responsibility for the use, by himself or by any third party, of any password or similar code assigned for the access of the website or of any service. WAITINGLIST S.L. reserves the right to refuse, at any moment and with no prior notification, access to the website or the deliverance of any service to the users that do not comply with the general conditions or the specific ones applicable.

Hyperlinks

The WAITINGLIST S.L. portal allows access to other websites managed and controlled by third parties through different links to facilitate the life of users in their search for information, contents and services over the Internet, without this being considered, in any case, a recommendation or an invitation to visit them. The creation of a hyperlink from any website of another Internet portal towards any page of the WAITINGLIST S.L. portal must respect the following conditions:
  • Any hyperlink to the WAITINGLIST S.L. portal should be done to its main page or the main pages of the sections it contains;
  • It is forbidden, in all cases, to reproduce the services or contents of the WAITINGLIST S.L. portal;
  • The website in which the hyperlink will be created should not contain any information or content that is illegal, contrary to morality, good customs or public order, nor will it provide content that is contrary to any third-party rights;
  • It should not include any false, inaccurate or incorrect statement regarding the WAITINGLIST S.L. portal pages, nor about their services or contents;
  • No deep links and no image links will be defined, nor any frames with the WAITINGLIST S.L. portal pages, without the prior explicit authorization of WAITINGLIST S.L.;
  • Except for the signs part of the hyperlink, the webpage containing the hyperlink will not have any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to WAITINGLIST S.L., without being expressly allowed by it;
  • The establishment of the hyperlink will not imply the existence of a relationship between WAITINGLIST S.L. and the owner of the webpage or portal in which the link is established, nor that WAITINGLIST S.L. has authorized the hyperlink or has supervised, known, accepted or assumed the services and contents offered by such portal.
WAITINGLIST S.L. does not market, or control, or own the content, services and information available on said webpages, and is not responsible for them or for the information and statements that are included in them. WAITINGLIST S.L. is not responsible either for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, statements, products and services existing or offered on the webpages not managed by it.

Use of Cookies

Cookies are files that are used to store and recover information about visitors. They can only be read by the website that has sent them to the device. They are not executable files, nor can they contain or spread viruses. Their length is limited to 4,000 characters. Cookies are divided into two types: session cookies and permanent cookies. Session cookies disappear when the current session is closed, while the permanent cookies will remain stored on the user’s computer for a long period after the session. On this website, WAITINGLIST S.L. occasionally uses cookies to facilitate the navigation of its portal and to achieve a better efficiency and customization of the services offered to the users. Indeed, cookies can remember the last codes introduced by the computer user, like knowing its preferred working language, making it possible for a future recognition when he returns to the site. However, they do not contain any personal, financial or health information. In fact, the user has the right to configure its browser to accept or not cookies that are sent by websites he visits, or to be notified when cookies are sent to be saved. WAITINGLIST S.L. reserves the right to record the user’s IP addresses to diagnose any issue with its server, to manage the website, and to analyze user trends. For more information about cookies, visit the Information Processing and Coding Department’s website, dependent on the Spanish Higher Council for Scientific Research.

Record of Visits

At each connection to the server of WAITINGLIST S.L., we will record the IP address used by the user to navigate the website, as well as the WAITINGLIST S.L. pages visited. This data will be stored in a LOG file for statistical purposes and to determine the number of WAITINGLIST S.L. pages viewed.

Personal Data Protection. Privacy Policy.

Through the www.waitinglist.es website, WAITINGLIST S.L. collects personal data and information about users that is integrated to his files (hereinafter “Responsible for the File”), for its storage and automated processes that, in every case, will have to be accepted by the user, being able to exercise his right of access, modification, removal or opposition, in compliance with law 15/1999, contacting for that purpose WAITINGLIST S.L. (previously known as Bonochef s.l.) Calle de la Abada 2, 28013 Madrid. In order to access and fully use certain applications offered on this website, all users will first need to register (“Previous Registration”), with the purpose of:
  • Send information about any tourist or leisure activity or offer by WAITINGLIST S.L.;
  • Give personal data to WAITINGLIST S.L. and to third parties to be informed of their tourist and commercial activities or promotions;
  • Give their personal data to the destination hotel and to the companies that need to intervene in the reservation’s management or trip, to manage the reservation and guarantee its execution.
In each of the forms, the user will receive detailed information about the use and processing of his data, the mandatory or facultative character of his answers, and the consequential effects of not providing them; and, in general, of all mentions required by the applicable legislation in terms of protection of personal data. The Responsible of the File undertakes to comply with the legislation in force in terms of personal data protection and, in particular, with Law 15/1999, from December 13, regarding the Personal Data Protection and the Royal Decree 1720/2007, from December 21, for implementing the aforementioned law, as well as the Royal Decree, from June 11, through which are approved the Security Measures for Automated Files Containing Personal Data; and thus:
  • To treat confidentially the user’s personal data. However, it could reveal this data, besides other information, to fulfill the purposes indicated for the “Previous Registration”; and when required by public authorities;
  • To adopt technical and organizational security measures to prevent the modification, loss, unauthorized processing or access to said data. WAITINGLIST S.L. guarantees that the server on which the data is stored meets the security measures required by the Spanish standards. However, the Responsible of the File cannot guarantee the illicit use of the user information by third parties.
The user, on his side, undertakes to:
  • Keep the data provided to the Responsible of the File up to date;
  • Keep and make good and diligent use of his email and password, using the appropriate measures to avoid their loss, theft, disclosure to third parties or their unauthorized uses, being the only responsible for any illegal use or contrary to the current conditions and the specific conditions that apply in each use case.
The user will be liable for the damages and losses incurred to WAITINGLIST S.L. or third parties because of the lack of veracity, accuracy of the data provided, as well as the breach of the duties mentioned above.

Applicable Law and Jurisdiction.

Any conflict arising from the contents of the website, of the delivery of services of WAITINGLIST S.L. or related to the interpretation, application, compliance or non-compliance with the points established in the General and Particular Conditions or in the Legal Notice, will be governed by Spanish law and will be resolved before the jurisdiction of the Courts of Madrid.